Public services

A very poor service that basically leads to nothing but a waste of time, very discriminating agents, they will never show and send you a non-significant answer at the end. Don't recommend anybody to go through their fake process!!!!

TRÈS BIEN ET C'EST SUPERBE ENDROIT PAS CHÈRE

Everyone is so pleasant, from security, to front reception staff to all that work there. Easy access and you are able to get everything you need done in a timely manner.

We were taken care of right away, even though my appt was a half hour later. Friendly, helpful staff. Highly recommend.

I can't tell you how impressed I am with the client services staff at OPB. I have made several call in the lead-up to retirement, and everyone I have spoken with has answered, so patiently, all my questions. When I hand-delivered my retirement package to the office, a client services person (Vanda) walked" through the material with me to be sure the package was complete. At all times

Under the privacy and covid 19 vaccine passports it clearly states, individuals must have true choice. CONSENT MUST NOT BE REQUIRED AS A CONDITION OF SERVICE. Meaning you don't need to show proof of vaccination. Nobody can deny you service for it. Read the statutes of Canada 2017, an act to PROHIBIT AND PREVENT GENETIC DISCRIMINATION. That is protected by the charter of rights and freedoms. I go to places with no mask nor do I show proof of anything. They can't stop you. Fight back.

These bureaucrats have no sense of service, support nor empathy. Suggest you do not waste your time.

Client service is horrible. Spoke to many different people and cant get a clear answer on how their own process works. After weeks of communication I became frustrated and just gave up and picked an option I didn't even want just to get it over with. You ask a question by email they just tell you to call instead of emailing you back the answer. Extremely frustrating.

I suffer from a mental illness and in connection to a case of discrimination based on Gender Identity with a Hospital (MUHC) that placed a patient being a man in the same room as me. I'm a transgender woman. I reported the issue to CDPDJ over a year ago with clear evidence audio recordings" and have emails of the hospital acknowledging what they interpret as error that won't happen again. CDPDJ hasn't even begun with helping me. The case has only just recently been assigned to a person who is classified as an investigator but really has no credentials when it comes to knowledge of the law. I'm hopeful things can at least get to the point where I can take the issue to the Human Rights Tribunal (Alone) before I act on suicide because it's not worth living in this world. Society apparently doesn't fund enough for the function of CDPDJ to actually administer protecting minorities that have been wronged. I know my life is meaningless because the world is just deterministic and free will doesn't exist. But I like to believe this review will make the world better for someone else that might ever be in my situation."

Their investigators treat cases with a very narrow and myopic definition of discrimination. If you get M.Bouliane as your investigator, consider your case lost, He is arrogant aggressive and was intimidating in conversations to folks who's testimonies were supposed to help my case. Told blatant lies, that he later would try to refute, despite having recorded previous conversations with him, which were played back to him....and he would still deny his lies. Very ironic that someone with such a lack of people skills and zero accountability gets hired for such a position. Hire a lawyer, this service is completely useless.